How to Link Your Shopify Store to Your Ship24 Account

Introduction

In this article we will guide you through the process of linking your Shopify Store to Ship24 to handle the automatic retrieval of your monthly order data to be processed for IOSS.

To prepare your monthly IOSS VAT declaration, Ship24 needs to retrieve your Shopify order data automatically. This ensures that all eligible orders are included and that your VAT manifest is accurate, complete, and compliant.

The connection is set up using a private Shopify app with read-only access. Ship24 can only read order data and cannot modify your store, orders, products, or settings in any way.

Once connected, your order data is securely collected each month, removing the need for manual exports and simplifying your IOSS VAT reporting.

1. Login to your store on https://admin.shopify.com/store/

2. Once on your Dashboard, go to "Settings" on the bottom left of the screen.

3. Go to "Apps" and click on "Develop apps"

4. Click "Build apps in Dev Dashboard" to access the Dev Dashboard of the store.

If the button doesn’t show up, visit the Dev Dashboard website directly

5. Ensure you are on the Dev Dashboard for your store. Check the top-right corner to confirm the target store name

Each store has its own Dev Dashboard to manage apps separately

6. Once you have selected the right store, click on "Create app"

7. Name the app "SHIP24-IOSS VAT" then click "Create".

8. Allow read_orders scope

9. Release the app

10. You can leave the version name and message blank, and click on "Release"

11. Go to the Home page of the app and click Install app.

12. Select the store you want to setup IOSS

13. Click install

14. After successful installation, you will see this example screen

15. Go back to your Dev Dashboard > your-app > Settings. Copy and save somewhere the "Client ID" and "Secret", you will need it for next steps

16. In your Ship24 Dashboard, go to "Shopify Stores" section and click on "Connect your Shopify store"

17. Input your Shop domain, the API key and the API Secret you saved in Step 18.

That's all! Your Shopify Store is now connected to Ship24.

Updated on: 30/03/2026