> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ship24.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Manage Your Organization Profile and Audit Log

### Introduction

Your organization has its own profile, separate from your personal details, and an audit log that records changes made across the organization. This article covers both.

### In this article

* [Set up your organization profile](#3-set-up-your-organization-profile)
* [Use the audit log](#3-use-the-audit-log)
* [Common questions](#3-common-questions)

### Set up your organization profile

Go to **Organization** > **Profile**. The **Organization profile** page holds your company's details and icon. To change it, you need **View & edit** access to **Organization settings**. See [Understanding Team Roles and Permissions](https://help.ship24.com/en/article/understanding-team-roles-and-permissions-unp2qr/).

1. Under **Company icon**, upload your logo. It can be a PNG or JPG of up to 1 MB. Square works best, at least 128×128.
2. Fill in your **Company name**, **Company website**, **Phone Number** and **Address**.
3. Click **"Update"** to save, or **"Cancel"** to undo your changes. Both buttons appear once you start editing.

![Organization profile page](https://storage.crisp.chat/users/helpdesk/website/-/b/0/5/d/b05de28401784000/team-organization-profile_153eeag.png =1600x900)

To remove the icon, click the **x** in its corner, then click **"Update"**.

The icon is how people recognize your organization in the account menu, which matters most for anyone who [belongs to more than one](https://help.ship24.com/en/article/how-to-join-and-switch-between-organizations-9y2nf9/). Without an icon, initials are shown instead.

### Use the audit log

Go to **Organization** > **Audit log** to see changes made across your organization, who made them and when. You need access to **User management** to see it.

Each row shows the **Occurrence time**, the **Type** of change, who it was **Performed by**, and the **Event** itself. Times are shown in UTC. There are four event types: Membership, Roles, API keys and Subscription.

To find something specific:

1. Narrow the list with **Search**, **Event type**, **Performed by** and **Date Range**. They all combine, and the number of matching events shows under the filters. Click **"Clear filters"** to start again.
2. Click **"Export CSV"** to download the events.

![Audit log with filters and the Export CSV button](https://storage.crisp.chat/users/helpdesk/website/-/b/0/5/d/b05de28401784000/team-audit-log-filters_1g0ccqh.png =1600x900)

| The export only includes the events that match your current filters. To export everything, clear the filters first.

### Common questions

###### Is a member's history kept after I remove them?

Yes. [Deactivating or removing someone](https://help.ship24.com/en/article/how-to-invite-and-manage-team-members-r7je9e/#3-deactivate-or-reactivate-a-member) doesn't change the audit log, so their past activity stays visible.

###### Is the organization profile the same as my personal profile?

No. **Organization** > **Profile** is the company's details, shared by everyone in the organization. Your own name and login details are under **Manage Profile**.

### Next steps

* [What Is Ship24 Team and How Does It Work](https://help.ship24.com/en/article/what-is-ship24-team-and-how-does-it-work-16299nr/)
* [How to Invite and Manage Team Members](https://help.ship24.com/en/article/how-to-invite-and-manage-team-members-r7je9e/)
* [Understanding Team Roles and Permissions](https://help.ship24.com/en/article/understanding-team-roles-and-permissions-unp2qr/)