> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ship24.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Track Your Orders with the Ship24 Shopify App

### Introduction

This article explains how to track your orders using the [Ship24 Order Tracking app](https://apps.shopify.com/ship24) for Shopify. It covers the prerequisites (connecting your store and importing orders), how tracking works and where to see tracking statuses.

### What You'll Learn

In this article, you'll learn:

* [What To Do Before You Start](#3-what-to-do-before-you-start)
* [Tracking Your Orders with the Ship24 Order Tracking App](#3-tracking-your-orders-with-the-ship24-order-tracking-app)

### What To Do Before You Start 

You need to [connect your Shopify store to Ship24](https://help.ship24.com/en/article/how-to-connect-your-shopify-stores-to-ship24-1848x0q/) and make sure [your orders are imported](https://help.ship24.com/en/article/how-to-import-existing-orders-from-your-shopify-store-in-ship24-7krtzn/) before you can track them.

### Tracking Your Orders with the Ship24 Order Tracking App

Once you've connected your Shopify store and imported your orders, they should appear on the dashboard. Select an order you want to track.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/5/d/b05de28401784000/orders_ee4pkh.png)

When you've selected an order, you will be able to track:

1. Order details
2. Shipment history
3. Shipment status 
4. Destination
5. Couriers

![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/5/d/b05de28401784000/trackorders_188nl9v.png)