Setting up your Branded Tracking Page

Introduction

Ship24 lets you create a Branded Tracking Page that matches your brand with your logo, colors, and marketing placements. This keeps customers engaged while providing real-time updates, reducing "Where Is My Order" (WISMO) inquiries. Use it to upsell products, promote offers, and enhance the post-purchase experience.

In this article:

Who can use the Branded Tracking Page
Creating your Branded Tracking Page

Who can use the Branded Tracking Page

To use the Branded Tracking Page, you need to be subscribed to our Tracking Solution. Get started here with our free plan to explore its features—perfect for trying it out! Note that the free plan comes with limitations on shipments and customization options. Upgrade anytime to unlock the full potential of your branded tracking page

Creating your Branded Tracking Page

Follow these steps to initialize your Branded Tracking Page:

Access the Dashboard – Log in to your Ship24 dashboard and navigate to Your Tracking Page in the sidebar.
Go to Settings – Click on the Settings tab to begin the setup.
Choose a URL – Enter a valid URL for your tracking page. Choose carefully, as changes require contacting support.
Create Your Page – Click Create to confirm your selection.

A confirmation message will appear—click Confirm to proceed. After a short loading time, your Branded Tracking Page will be created and ready for customization.


Next, check out how to customize your Branded Tracking Page

Updated on: 31/01/2025