Ship24 Order Tracking for Make

Introduction

Ship24 Shipment Tracking for Make allows you to automatically create, update, and refresh shipment trackers using the Ship24 API inside Make automation scenarios.

By connecting Ship24 with apps such as Google Sheets, CRMs, ecommerce platforms, or internal systems, you can automate shipment monitoring and keep delivery data synchronized across your workflows.

Ship24 supports tracking across 2500+ couriers and marketplaces worldwide, enabling businesses to monitor shipment progress, retrieve tracking events, and update operational systems without manual intervention.

The Ship24 integration for Make is designed for teams that want to build automated workflows that react to shipment updates, create trackers from incoming orders, and keep tracking information up to date automatically.

What does the Make integration do?

The Ship24 Make integration allows you to automate shipment tracking workflows by connecting Ship24 with other apps inside your Make scenarios.

With Ship24 in Make, you can:

Create shipment trackers from tracking numbers
Create trackers and immediately retrieve tracking results
Refresh tracking information automatically
Update external systems when shipment status changes
Process shipments in bulk using spreadsheet or database inputs
Build automated monitoring workflows that periodically check shipment updates

This makes it easy to integrate shipment visibility directly into your operational processes.

Typical use cases include:

Tracking ecommerce orders stored in Google Sheets
Updating shipment status in CRMs or order management systems
Monitoring active shipments and refreshing results periodically
Triggering notifications when delivery milestones change

Requirements

Before using the Ship24 integration in Make, you will need:

A Ship24 API key
A Make account
At least one connected data source such as Google Sheets, a database, or another system containing tracking numbers

You can access your API key in your Ship24 dashboard:

https://dashboard.ship24.com/integrations/api-keys

Setup

Connect your Ship24 account

To use Ship24 modules in Make, you first need to connect your Ship24 account using your API key.

Add a Ship24 module to your Make scenario.
When prompted, create a new connection.
Enter your Ship24 API key.
Save the connection.

Once connected, the Ship24 modules can be used across all your Make scenarios.

Example templates

The Ship24 Make integration includes example templates to help you quickly start automating shipment tracking.

Examples include:

Simple shipment tracker

Creates a tracker for each tracking number and records the latest shipment status.

Workflow example:

Read tracking numbers from Google Sheets
Create Ship24 trackers and retrieve tracking results
Write the latest status and timestamp back to the sheet

This template is ideal for smaller lists or workflows where shipment data is refreshed regularly.

Smart shipment tracker (new + scheduled refresh)

Automates both new tracker creation and periodic status updates.

Workflow example:

Search for rows containing tracking numbers
Route rows into two paths:

A. New shipments: create trackers and retrieve results
B. Existing shipments: refresh results if the last check is older than 3 hours

Update the spreadsheet with the latest tracking data

This approach avoids unnecessary API calls and ensures active shipments remain up to date.

Scenario structure overview

Most Ship24 automation workflows follow a similar pattern:

Retrieve tracking numbers: Example: search rows in Google Sheets or retrieve orders from an ecommerce platform
Create or refresh trackers: Call the Ship24 API to create trackers or retrieve the latest tracking events
Update your system: Write the latest shipment status back into your system (spreadsheet, CRM, database, etc.)

Optional logic such as routers or filters can be added to control when trackers are created or refreshed.

Google Sheets structure example

When using Google Sheets as a data source, your sheet should contain columns that allow the scenario to track shipment status.

Example structure:

Column	Purpose
Tracking Number	Shipment tracking number
Latest Status	Latest shipment milestone or status
Last Update	Timestamp of the last tracking check
Tracker ID	Ship24 tracker identifier

Additional optional columns may include:

Courier Code
Order Number
Shipment Reference
Destination Country

These columns allow your Make scenarios to manage shipment tracking efficiently.

Limits and safeguards

To ensure stable performance and avoid unnecessary API calls, Ship24 templates typically include safeguards such as:

Skipping shipments that are already Delivered
Avoiding refresh calls if the last check occurred recently (for example within 3 hours)
Processing shipments sequentially to prevent API overload
Continuing scenario execution if a single row fails

These safeguards help maintain reliable automation workflows.

Troubleshooting

API key error

Ensure your Ship24 API key is valid and correctly entered in the Make connection settings.
Ensure your Ship24 plan matches the plan required by the module. Modules are split by plan type: Per-shipment plans and Per-call plans

Tracking data not updating

Check that:

A valid tracking number exists
The shipment has not already been delivered
The scenario filters are not excluding the row
The scenario has run successfully

Scenario returns no results

Confirm that the data source contains tracking numbers matching the search filters used in the scenario.

If you continue experiencing issues, contact the Ship24 support team:

https://www.ship24.com/contact-us

Updated on: 16/03/2026

Was this article helpful?

Thank you!