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# Ship24 Pricing and Plans Explained

### Introduction

Ship24 sells tracking as three separate products, each priced differently. This article explains what they are, what the tiers within them include, the full price ladders, and the paid options you can add on top.

To compare and subscribe, see the [pricing page](https://www.ship24.com/pricing).

### The three tracking products

###### All-in-one Tracking Solution

The no-code product. You get the [Shipment Dashboard](https://help.ship24.com/en/article/how-to-add-shipments-to-your-shipment-dashboard-1nx8fp1/) to add and monitor shipments, a [Branded Tracking Page](https://help.ship24.com/en/article/setting-up-your-branded-tracking-page-13vfcxl/) for your customers, and [Delivery Notifications](https://help.ship24.com/en/article/customizing-your-delivery-notifications-1qz8zip/) by email. The Pro tier also includes Tracking API and Webhook access.

Usage is counted in shipments.

###### Tracking API and Webhook, priced per shipment

You create a tracker for each shipment through the API and Ship24 follows it until delivery. Updates reach you by webhook, pushed as they happen, or by fetching results when you want them.

One tracker equals one shipment from your quota, however long the parcel takes and however many events it generates.

This is the option we recommend for most integrations. It is faster, less dependent on courier systems being up at the moment you ask, and cheaper per shipment.

###### Tracking API, priced per call

A separate product with its own endpoint, where usage is counted per API call instead of per shipment. Each call fetches from the courier synchronously, so responses are slower and depend on the courier system responding at that moment.

It suits occasional one-off lookups. For following shipments over time, the per shipment product costs less and does more. See the [per-call API documentation](https://docs.ship24.com/per-call-api).

||| The Tracking API plans and the All-in-one Tracking Solution plans are separate products and cannot both be active on one account. Switching means cancelling the current plan first, which forfeits any remaining quota.

### Which product to choose

* You want a tracking page and customer emails without building anything: All-in-one Tracking Solution
* You have developers and want tracking inside your own system: Tracking API and Webhook, per shipment
* You need occasional lookups rather than ongoing follow-up: Tracking API, per call

### All-in-one Tracking Solution pricing

| Tier | Shipments per month | Price per month | Overage per extra shipment |
| --- | --- | --- | --- |
| Free | 10 | $0 | No overage |
| Essential | 50 | $3.90 | $0.05 |
| Essential | 200 | $9 | $0.05 |
| Essential | 500 | $22 | $0.05 |
| Essential | 1,000 | $39 | $0.05 |
| Essential | 2,000 | $69 | $0.05 |
| Essential | 5,000 | $119 | $0.05 |
| Essential | 10,000 | $199 | $0.05 |
| Pro | 1,000 | $59 | $0.05 |
| Pro | 2,000 | $99 | $0.05 |
| Pro | 5,000 | $159 | $0.05 |
| Pro | 10,000 | $279 | $0.05 |
| Pro | 20,000 | $499 | $0.05 |
| Pro | 50,000 | $1,199 | $0.05 |
| Pro | 100,000 | $1,999 | $0.05 |
| Pro | 250,000 | $4,799 | $0.05 |
| Enterprise | Custom | Custom | Custom |

###### What each tier adds

**Free** includes the Shipment Dashboard, end-to-end multi-courier tracking, a Branded Tracking Page, and Delivery Notifications.

**Essential** adds AI courier auto-detection, an AI-optimised refresh rate, a fully customisable Branded Tracking Page and Delivery Notifications, and an improved Shipment Dashboard.

**Pro** adds Tracking API and Webhook access, detailed API documentation, bulk data export, a custom email domain, removal of Ship24 branding, and dedicated customer support.

**Enterprise** adds tailored pricing and volume, a dedicated account manager, custom refresh rates, and new courier integrations on request.

### Tracking API and Webhook pricing, per shipment

| Tier | Shipments per month | Price per month | Overage per extra shipment |
| --- | --- | --- | --- |
| Free | 10 | $0 | No overage |
| Pro | 1,000 | $39 | $0.045 |
| Pro | 5,000 | $99 | $0.030 |
| Pro | 25,000 | $349 | $0.025 |
| Pro | 50,000 | $599 | $0.022 |
| Pro | 150,000 | $1,499 | $0.015 |
| Pro | 400,000 | $3,149 | $0.012 |
| Pro | 1,000,000 | $5,999 | $0.010 |
| Enterprise | Custom | Custom | Custom |

**Free** includes full API and webhook access, automatic courier detection, basic auto-update, multi-tracking-number detection, interactive API docs, and a one month trial of the Shipment Dashboard.

**Pro** adds a faster AI-driven refresh rate, detailed status codes, and email support.

**Enterprise** adds an SLA, custom API rate limits, and custom integrations.

| A higher tier lowers your overage rate as well as raising your quota. If you consistently run over, upgrading usually costs less than paying the overage.

### Tracking API pricing, per call

| Tier | API calls per month | Price per month | Overage per extra call |
| --- | --- | --- | --- |
| Free | 100 | $0 | No overage |
| Pro | 10,000 | $99 | $0.015 |
| Pro | 50,000 | $349 | $0.012 |
| Pro | 100,000 | $599 | $0.010 |
| Pro | 250,000 | $1,249 | $0.009 |
| Pro | 700,000 | $3,149 | $0.008 |
| Pro | 1,500,000 | $5,999 | $0.007 |
| Enterprise | Custom | Custom | Custom |

||| On this product every call counts, including repeated checks on the same parcel. Checking one shipment daily for a week uses seven calls. On the per shipment product the same parcel uses one credit.

### Paid add-ons

Add-ons attach to an existing plan and can only be subscribed on **Tracking Solution Pro** or **Tracking API Pro**. They are not available on Free, Essential, or Enterprise standard plans.

Add-on prices follow the shipment quota tier of your plan, so they adjust automatically when you change tier.

###### What each add-on does

**Proof of Delivery** retrieves the evidence a courier records at handover, such as a signature, a delivery photo, or a receipt. Coverage depends on the courier. See [what Proof of Delivery is and how to get it](https://help.ship24.com/en/article/what-is-proof-of-delivery-pod-and-how-to-get-it-gsbny2/) and [which couriers support it](https://help.ship24.com/en/article/which-couriers-support-proof-of-delivery-pod-co4cxy/).

**AI Predictive Delivery Date** is Ship24's own delivery estimate, given as a date range and recalculated as the parcel moves. It covers almost every courier we track, including the many that give no estimate of their own. See [AI Predictive Delivery Date](https://help.ship24.com/en/article/ai-predictive-delivery-date-dbx6rk/).

**AI Analytics** unlocks analytics on your tracking data, covering courier and route performance.

**Shipment Dashboard** is available on Tracking API plans only, since the All-in-one Tracking Solution already includes it. It lets you see and manage API-tracked shipments visually instead of only through code, and is free for your first month.

###### Add-on pricing on Tracking Solution Pro

| Shipments per month | Proof of Delivery | AI Predictive Delivery Date | AI Analytics |
| --- | --- | --- | --- |
| 1,000 | $9 | $9 | $9 |
| 2,000 | $19 | $19 | $19 |
| 5,000 | $29 | $29 | $29 |
| 10,000 | $49 | $49 | $49 |
| 20,000 | $99 | $99 | $99 |
| 50,000 | $249 | $249 | $249 |
| 100,000 | $399 | $399 | $399 |
| 250,000 | $999 | $999 | $999 |

###### Add-on pricing on Tracking API Pro

| Shipments per month | Shipment Dashboard | Proof of Delivery | AI Predictive Delivery Date | AI Analytics |
| --- | --- | --- | --- | --- |
| 1,000 | $10 | $9 | $9 | $9 |
| 5,000 | $30 | $29 | $29 | $29 |
| 25,000 | $100 | $99 | $99 | $99 |
| 50,000 | $150 | $189 | $189 | $189 |
| 150,000 | $300 | $449 | $449 | $449 |
| 400,000 | $600 | $949 | $949 | $949 |
| 1,000,000 | $1,200 | $1,999 | $1,999 | $1,999 |

| Add-ons are billed on top of your base plan. A Tracking Solution Pro 1K plan with all three add-ons costs $59 plus $9 plus $9 plus $9, so $86 per month.

|| If you do not keep the Shipment Dashboard option after the trial month, your Tracking API keeps working exactly as before. You only lose the visual interface.

### How shipments are counted

One tracker equals one shipment from your quota. Creating a tracker for a tracking number uses a single credit, however long the parcel takes and however many events it generates.

|| A small number of couriers consume more than one shipment credit per parcel. The pricing page notes which ones.

### Going over your quota

On paid plans you may exceed your quota, and overage is billed per extra shipment or call on your next invoice, at the rate shown in the tables above.

You get an email as you approach and pass your limit, and the Shipment Dashboard shows a warning. Usage is visible in real time in your dashboard.

On Free plans there is no overage. Tracking stops until the quota resets or you upgrade.

### Changing or cancelling your plan

Upgrades and downgrades take effect immediately with no interruption. Your old plan is cancelled automatically and any unused quota is converted to credit against the new plan.

Cancelling keeps your plan active until the end of the current billing period. You may still be billed for overage accrued during that period.

Payment is by major credit or debit card through Stripe. For other payment methods, [contact our support team](https://www.ship24.com/contact-us).

### Next steps

New to Ship24? Start with [Get Started with Ship24](https://help.ship24.com/en/article/get-started-with-ship24-182o2wq/). For integration detail, see the [API documentation](https://docs.ship24.com/).