How to Add Shipments to Your Shipment Dashboard

Introduction

Adding your shipments to the Ship24 Dashboard is easy and flexible — whether you’re tracking one package or uploading thousands.

In this article we’ll walk you through the 3 ways you can add shipments:

Add a Single Shipment
Add Multiple Shipments (Bulk Paste)
Import Shipments via CSV file


Whatever method you choose to add shipment, always start by:

Go to your Shipment Dashboard.
Click on the “Add shipment” button (top-right).

Add a single shipment

This method is perfect for manually tracking a single parcel.

Steps:

Select the “Add one shipment” tab.
Fill in the following:
Tracking Number (required)
Origin Country and Destination Country (optional but recommended to improve result)
Courier (optional – you can add it manually if you know it or let us auto-detect)
Recipient Post Code (optional – required to get result for some couriers)

Click “Show Options” if you wish to reveal additional fields such as:
Title
Order Number
Recipient Name
Recipient Phone number
Recipient Email

Click “Add shipment” to confirm.



Tip: Use the dropdown or start typing to quickly find the right country or courier.

Add multiple shipments (bulk paste)

For adding several shipments at once.

Steps:

Select the “Add multiple shipments” tab.
Choose to auto-detect the courier, or manually select one.
Paste up to 5,000 tracking numbers (one per line) into the text box.
Click “Add shipment” to confirm.



Ensure your tracking numbers are valid; any invalid entries will be skipped.

Smart Paste automatically finds tracking numbers, even if they’re separated by spaces, commas, or tabs.

Import shipments via CSV file

For users managing shipment data in a spreadsheet.

Steps:

Select the “CSV Import” tab.
Drag and drop your CSV file or click “ Browse Files” to upload it (max 100,000 lines).
Click “Add shipment” to begin the upload process.

Use our templates to get started:

Basic CSV Template – for tracking numbers only
Full CSV Template – supports additional fields for detailed shipment info.

Tip: You can keep only the columns you need from the full CSV template and remove the rest. Just make sure to keep the exact column names so the import works correctly.

Duplicate or already-imported tracking numbers will be ignored.

Updated on: 09/04/2025