How to Add Shipments to Your Shipment Dashboard

Introduction

Adding your shipments to the Ship24 Shipment Dashboard is easy and flexible, whether you are tracking one package or uploading thousands.

This article walks you through the three ways you can add shipments:

Add a single shipment
Add multiple shipments (bulk paste)
Import shipments via CSV file

Whatever method you choose, always start by:

Go to your Shipment Dashboard.
Click the “Add shipment” button (top-right).

Add a single shipment

This method is perfect for manually tracking a single parcel.

Steps

Select the “Add one shipment” tab.
Fill in the following:

Tracking Number (required)
Origin Country and Destination Country (optional, but recommended to improve results)
Courier (optional, add it manually if you know it or let Ship24 auto-detect it)
Recipient Post Code (optional, required by some couriers)

Click “Show Options” to reveal additional fields:

Title
Order Number
Recipient Name
Recipient Phone number
Recipient Email

Click “Add shipment” to confirm.

Tip: Use the dropdown or start typing to quickly find the right country or courier.

Add multiple shipments (bulk paste)

For adding several shipments at once.

Steps

Select the “Add multiple shipments” tab.
Choose to auto-detect the courier, or select one manually.
Paste up to 5,000 tracking numbers (one per line) into the text box.
Click “Add shipment” to confirm.

Ensure your tracking numbers are valid. Any invalid entries will be skipped.

Smart Paste automatically finds tracking numbers, even if they are separated by spaces, commas, or tabs.

Import shipments via CSV file

For users managing shipment data in a spreadsheet.

Steps

Select the “CSV Import” tab.
Drag and drop your CSV file, or click “Browse Files” to upload it (maximum 100,000 lines).
Click “Add shipment” to begin the upload.

Preparing your file

Your CSV needs a header row using the exact column names below. Only tracking_number is required, so the simplest working file is a single column with one tracking number per row.

Column	What it holds
`tracking_number`	The courier tracking number. Required.
`order_number`	Your own order reference.
`title`	A label to help you recognise the shipment.
`courier_code_1`	The courier, if you know it.
`courier_code_2`	A second courier, for shipments handed between carriers.
`courier_code_3`	A third courier.
`origin_country`	Where the shipment started.
`destination_country`	Where it is going.
`recipient_post_code`	Destination post code. Required by some couriers.
`recipient_full_name`	Recipient name.
`recipient_email`	Recipient email.
`recipient_phone`	Recipient phone number.
`note`	Any additional note.

Tip: Keep only the columns you need and remove the rest. What matters is that the column names you do include match exactly.

Courier codes come from the Ship24 courier list. Leave them out if you are not sure, and Ship24 will detect the courier from the tracking number.

Filling in the optional columns is worth the effort. Destination country, post code and courier all help Ship24 return the right events and discard events belonging to a different parcel. See how to create a good shipment tracker.

Duplicate or already-imported tracking numbers will be ignored.

Next steps

Once your shipments are in the dashboard, you can search and filter them or export the data.

Updated on: 17/08/2026

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