Get Started with Ship24

Introduction

Welcome to Ship24 — your all-in-one shipment tracking solution. Whether you’re a small e-commerce business or a large logistics provider, Ship24 helps you track shipments across multiple couriers, engage customers, and automate your delivery workflow.

This guide walks you through the key steps to get started quickly and smoothly.

1. Create Your Free Ship24 Account

To begin, sign up for a free account on our website.

No credit card is required, and you can start tracking shipments right away.

Once you’re logged in, you’ll access your Shipment Dashboard, where everything starts.

2. Choose the Right Plan for You

Ship24 offers flexible plans to match your business needs — from the Free Plan to advanced paid tiers with more features and higher limits.

Visit our Pricing Page to compare plans and understand what’s included in terms of features and shipments.

You can start on the Free Plan and upgrade anytime as you grow.

3. Add Your First Shipment via the Dashboard

Once inside your Dashboard, head to the Shipment Dashboard to start tracking and managing your shipments.

From the Shipment Dashboard, you can easily add shipments individually, in bulk, or via CSV, and manage them with real-time tracking, filters, exports, and full shipment details.

4. Start Integrating with Our API

If you need to automate your tracking or integrate Ship24 into your system, our API is ready for you.

Explore our API capabilities:

Add and manage trackers programmatically
Receive webhook updates in real-time
Get standardized delivery statuses

Check out our full API documentation here: docs.ship24.com

5. Create and Customize Your Branded Tracking Page (BTP)

Offer your customers a seamless post-purchase experience with a Branded Tracking Page.

You can:

Upload your logo and banner
Match your brand colors and font
Add marketing blocks and promotional content
Link back to your store

6. Set Up Delivery Notifications

Keep your customers updated with email notifications at every step of the delivery process.

From your dashboard, you can:

Customize the sender name and layout
Choose which events trigger notifications (e.g. Out for Delivery, Delivered)
Add branded content and upsell banners

You’re Ready to Ship Smarter!

With your account set up, dashboard filled, and branding in place — you’re ready to offer better visibility and smoother shipping experiences to your customers.

Need help? Visit our Help Center or contact our support team.

Updated on: 19/06/2025

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